
Good afternoon, Ms Jones. Thank you. Your payment has been received.
Wonderful. And the reservation for tonight?
All booked. See you at 6pm at La Marina. We look forward to seeing you onboard.
Perfect, as always.
The attaché beneath the conversation.
Your clients are on WhatsApp, where messages hit a 98% open rate and get read within minutes.
But your infrastructure cannot see those conversations or act on them. When staff leave, the history goes with them.
Two billion people chose the channel. Your systems have not caught up.
Average open rate by channel
Sources: Mailchimp Industry Benchmarks · WhatsApp Business Data







Elevating WhatsApp from conversation to concierge.
The Connaught
online
Could you book the Connaught for the 14th? Same suite as last time, and arrange late checkout.
09:41
Done. Suite 412 confirmed for the 14th with late checkout until 2pm. £2,400 processed. East-facing preference noted.
09:41
Type a message
The Connaught
online
Could you book the Connaught for the 14th? Same suite as last time, and arrange late checkout.
09:41
Done. Suite 412 confirmed for the 14th with late checkout until 2pm. £2,400 processed. East-facing preference noted.
09:41
Type a message
Attachai turns every system into one intelligent service.
Your systems brought into coherence. Property management, CRM, bookings, inventory, payments, calendars.
Dynamic memory across every conversation. Attachai understands context, remembers preferences, and acts on what it learns.
Responses in your voice, personal and precise, delivered in seconds.
Regulatory fines
SEC & FCA enforcement since 2021
Senior management
Of policy breaches involved senior managers
Client history lost
When staff leave via personal devices
Every unrecorded conversation is a liability. Every departure, a loss of memory.
Sources: SEC/FCA Enforcement Actions 2021–2025 · FCA Review, Aug 2025
A single conversation connecting every system. Luxury service that spans continents, woven through one golden thread.
An intelligent orchestration layer beneath WhatsApp Business, connecting your systems (property management, CRM, bookings, inventory, payments) through a single conversation. 80% intelligent orchestration, 20% human oversight.
Attachai builds on the WhatsApp Business API to create a governed, encrypted channel for luxury organisations. Preferences remembered, seamless handoffs with full context, and institutional memory preserved when team members leave.
Yes, when implemented with proper governance and human oversight. WhatsApp Business API supports GDPR compliance. Attachai adds end-to-end encryption, full audit trails, data sovereignty, Vanta verification, and continuous human oversight across every conversation.
Luxury hotels and resorts, private members' clubs, wellness and spa, premium retail, luxury real estate, concierge services, and luxury travel including private aviation and superyachts.
Every partnership begins with a conversation.