Remember what matters.
Arriving at 3pm tomorrow
Welcome back, Mrs Hartley. Marcus will collect you. Your terrace suite is prepared.
Could we book dinner tonight?
8pm. Window table. Chef Laurent’s tasting menu. Shall I add the Barolo?
The intelligence beneath the conversation.
Your clients have chosen where they want to reach you.
WhatsApp. 98% open rate. Read within minutes. The channel of intimacy at the highest level.
But WhatsApp was never designed for what you do.
Your systems cannot see those conversations. Your infrastructure cannot act on them. When staff leave, the history leaves with them.
Clients demand intimacy. Organisations demand governance.
Your team is already on WhatsApp. The question is whether it's governed.
Regulators are already acting. Off-channel communications are no longer a grey area — they are an enforcement priority.
Regulatory fines
SEC & FCA enforcement since 2021
Senior management
Of policy breaches involved senior managers
Client history lost
When staff leave via personal devices
Every unrecorded conversation is a liability. Every departure, a loss of memory.
Sources: SEC/FCA Enforcement Actions 2021–2025 · FCA Review, August 2025 · Attachai Market Report, 2026
One message. Every system responds.
An intelligence that sits beneath the conversation. Connecting your entire infrastructure through a single message. Quiet, precise, devoted to your standards.
Your client never knows. Your team can step in at any moment. One tap, full context, zero repetition.
The intelligence handles the routine. Your people handle what matters.
The attaché your service has always needed.
Co-pilot, never autopilot.
Connect
Your systems brought into coherence. PMS, CRM, bookings, inventory, payments, calendars.
Orchestrate
Living memory across every conversation. Context understood. Preferences remembered. Actions coordinated.
Deliver
Responses in your voice. Seamless, personal, precise. Seconds, not hours.
Organisations where service is not a department. It is the entire point.
Luxury Hotels
Private Members’ Clubs
Wellness Sanctuaries
Premium Retail
Concierge Services